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Work Background
Senior Consultant
Neat Smart SolutionSenior Consultant
May. 2024Yaoundé, Centre, CameroonAs strategic advisor and a hands-on project leader, ensuring successful delivery of client projects my main responsibilities are : Plan, coordinate, and manage consulting and training projects from initiation to closure. Ensure projects are delivered on time, within scope, and budget, while maintaining quality standards, contribute to the expansion of Neat Smart Solutions through proposal writing, tenders, and new service offers, Identify new opportunities in training, coaching, and consulting markets, support in designing and packaging training programs, workshops, and digital learning products, facilitate kick-off, monitoring, and review sessions with clients and internal teams. Lead and mentor junior consultants, trainers, and support staff, foster a culture of collaboration, accountability, and innovation, transfer knowledge to clients through training sessions, workshops, and capacity-building initiatives. Conduct research on emerging trends (management, entrepreneurship, remote work, digitalization, personal development), design frameworks, toolkits, and methodologies adapted to local SME and individual contexts, ensure solutions remain innovative, cost-effective, and sustainable. Represent the firm in client meetings, partnerships, and public events. Contribute to the visibility of Neat Smart Solutions through thought leadership (webinars, presentations), act as an ambassador, empowerment, and sustainable growth.
Information Technology Manager
United Nations High Commissioner for Refugees (UNHCR)Information Technology Manager
Aug. 2021 - Jun. 2023• Led the acquisition and implementation of a Call Center for UNHCR and partners. • Supervised teams and conducted user training. • Managed IT contracts with SLAs and coordinated IT activities within the country. • Prepared IT Operations Plans and forecasted annual IT budget needs. • Served as the primary escalation point for unresolved end-user and operational issues.
IT Service Delivery Management Officer
UNHCR, the UN Refugee AgencyIT Service Delivery Management Officer
Jul. 2021 - Dec. 2024Kaboul, Afghanistan
Information Communication Technology Officer
United Nations High Commissioner for Refugees (UNHCR)Information Communication Technology Officer
Aug. 2017 - Jun. 2018• Oversaw the provision of Internet services in six refugee settlements. • Supervised teams and managed vendor contracts.
Associate IT Officer
UNHCR, the UN Refugee AgencyAssociate IT Officer
Sep. 2012 - Apr. 2014Ndjamena, Tchad
Information Technology Officer
United Nations High Commissioner for Refugees (UNHCR)Information Technology Officer
Sep. 2012 - May. 2014• Successfully installed VSAT communication systems in multiple UNHCR offices, improving connectivity and enabling remote operations, provided comprehensive training to staff on the use of IT applications and systems.
IT Associate
UNHCR, the UN Refugee AgencyIT Associate
Jan. 2006 - Dec. 2009Yaoundé, Cameroun

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