AmazonSearch and Rescue Team/ Dept. Specific Trainer
Oct. 2011 - Mar. 2018HyderabadA-Z Assistance to Amazon customers over phone, chat and email. I also train new hires who join the team. Have an experience of over 10 months in training including setting up and restructuring two new sites. We focus mainly on the following: - customer support - customer experience - problem solving
- decision making to solve critical problems