Eastern Illinois UniversityNetwork Assistant
Aug. 2010 - May. 2013Charleston, IL• Assist students with troubleshooting computers issues.
• Remove viruses using removal tools such as Malwarebytes and Super Anti Spyware.
• Install software based firewall protection to prevent future occurrences of viruses. • Exercise proper procedures, answer questions, and attempt to resolve repetitive problems.
• Responsible for checking in lab equipment