Department of Surveys and MappingInformation Technology System Specialist
Sep. 2010 - Oct. 2019Gaborone*Estimates and plans for IT projects.
*Implements and manage of IT projects and services.
*Gathers information about program needs, objectives, functions, features, and input/output requirements to design application systems.
*Implements and monitors ICT Policies, Procedures and Standards to ensure adherence by departments.
*Negotiating/Formulating and monitoring of Service Level Agreements with suppliers to ensure that department needs are met.
*Identifies technical requirements for any upcoming application systems to guarantee systems architecture compatibility.
*Provides user support in areas of; Accounting Systems, Land Management Systems, Geographic Information Systems, Security Systems and other evolving systems.
*Provides orientation and training to end users for modified and new systems.
*Tracks industry trends by reviewing technical journals in order to remain current with latest hardware and software technology development.
*Provides security and database management for all information systems including the Network infrastructure.