Savan Shah - Senior Project Manager, Indigo beam

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Work Background

Indigo Beam ConsultingSenior Project Manager

Feb. 2024Houston, Texas, United StatesClient : National Oilwell Varco (NOV) Working on Real time Completion Systems project.

Conn's HomePlusSolutions Architect/Program Manager

Jun. 2021 - Feb. 2024Houston, Texas, United States• Manage a portfolio of Automation Projects, ensuring coordination of shared resources, common activities and other dependencies across projects leading to revenue of $5M. • Created and implemented PMO Best practices, process and procedures ensuring alignment with SDLC and business process using an agile methodology. • Manage Team of 6 resources including Team Lead, Software developer and QA Analyst both onshore and offshore resource. • Manage and Deliver Enhancements for Custom Application of CAM (Customer Application Management) Interface between Loan Management and collection platform to process Loan Maintenance request including financial payload. • Provided End to End Solution to Automate Processing Invoices from different platforms into Target ERP Applications for Service, Inventory and Dropship Vendors. • Function as manager of systems and architecture teams within a cross-functional software product organization, liaising between business stakeholders and engineering teams to drive the automation success of the 7-business unit. • Define end to end robotic process automation strategy assessed existing process and determined automation feasibility for RPA Created Architecture diagrams and define infrastructure need including cloud platform for RPA Implementation. • Delivered RPA Solution for Contact Center Business unit including custom Dashboard for Automated Loan Maintenance request processing in backend retail applications. • Implemented RPA Solution for Accounting, Service, Merchandising, Loan servicing, IT, Contact Center and Collection Business Units. • Delivered 40+ Automated back-office operation automated solution for 7 different business Units. • Received Conn’s Hero Awards for outstanding performance in which organization select top 3 employees every month out of 4000 employees.

Conn's HomePlusIT Business Analyst/Project Manager

Feb. 2018 - Jun. 2021Houston, Texas• Delivery of Custom Application of CAM (Customer Application Management) Interface between Loan Management and collection platform to process Loan Maintenance request including financial payload. • Delivered Requirement for Migration of Old Loan Management System to New Loan Management Cloud based platform working with Finance, Credit, Loan servicing, Accounting and collection team. • Reduce Operation cost by 90% by Implementing Automation solution for Account payable business unit including processing invoice automatically from source to target platform through OCR & Automation Platform. • Reduced Operation Cost by 90% by Automating Loan Maintenance request through Custom Application interface between Loan servicing and Collection Business Units

Hewlett Packard Enterprise/DXC TechnologyIT Business Analyst/Project Manager

Feb. 2017 - Feb. 2018Houston, Texas Area• Gathered, analyzed and created all types of requirements documents for technical solution projects. • Successfully develop feature packages that include use cases, work-flows, requirements and functional specifications for hand off to development team. • Determine user/business/functional requirements and produced work flow processes and diagrams using Microsoft Visio and other Microsoft Suite Applications • Contributed to the development of General Budget/Capacity Planning and Resource estimation. • Proven track record of creating dynamic PowerPoint presentations with the help of title pages, dividers and text pages • Good ability to collaborate with managers in designing effective presentations. • Managed User Acceptance Testing (UAT) planning, documentation, tester training including UAT completion sign-off. • Design and review data models pertaining to the requirements outlined for SaaS Labor Procurement application and assist developers based at offshore in implementing the same. • Advise software development teams on architecture and designing web interfaces and infrastructures that safely and efficiently power the cloud environment. • Compile the most optimum and feasible design in terms of performance and maintenance after thorough analysis of the requirement. • Plan and track deliveries, negotiate and obtain timescales from the client. • Manage review of test specs and ensure proper validation of subsequent test results. • Proactively monitor the operations of the production system and help in resolving any live problems detected/reported. • Perform thorough analysis of any existing problem on the production system, identify the root cause and design and lead the implementation of the proposed resolution. • Manage and delegate work within the team and ensure highest level of delivery standards. • Reduce overhead costs by 25 percent by consolidating and deploying automated solution for cloud labor procurement application.

AIGInformation Technology Business System Analyst

Jun. 2013 - Dec. 2016I was Involved in production support, design and development, and future initiatives as well as communicating with customers to gather requirement information and ensure parameters of projects were attainable. Identified project stakeholder goals, defined project scope, and managed customer expectations for project outcomes to ensure full understanding of risks, trade-offs and scope alterations. I Led Direct Capture Objective sessions with business unit SMEs which ensured detailed project requirements were captured to meet customer’s expectations. Challenged with managing an existing project which involved analyzing existing complex requirements and capturing new requirements to ensure workflow fit. I was Nationally ranked in top 7% of employees resulting from completing complex project on time and within budget. Recognized for project success; ranked in top 7% of company employees; and received 150% of bonus based on performance rating for 2014 and 2015. Created TO-BE Process Flows maps, direct use cases, detailed atomic use cases, type process workflows in Pega PRPC, data dictionary documenting property attributes, and mock-up forms. Developed user guide and training materials technical training and user support for business groups. Supported project rollout activities by creating UAT template for Business User QA, Test Scripts, and User Provisioning with application access list.

World Fuel ServicesIT Business Analyst/Oracle ADF Developer

Jan. 2012 - May. 2013Gathered business requirements, analyzed and documented needs, and implemented detail business specifications and properly managed changing requirements. Performed GAP Analysis, Cost Benefit Analysis, Risk Analysis, and Process Workflow tools and techniques. Recognized by Project Manager for enhancing and migrating fuel based application from PC to tablet version. Conducted JAD sessions, implemented Use Cases, Process Diagram using MS Visio, and logical data modeling for Oracle database/SQL Server Database and wrote SQL queries. Experienced in Management of Requirements throughout SDLC Lifecycle.

World Fuel ServicesSummer Intern

Jun. 2011 - Aug. 2011Miami/Fort Lauderdale AreaDesigned high-level SQL queries using SQL Server Management Studio to produce dynamic reports with filters. Spearheaded usage of Discoverer Administrator tool for generating reports and creating sources for information. Created interactive charts and drilldown reports with conditional formatting and color-coding based on business requirements by using SQL Server Report Builder. Provided updated reports adhering to pre-established guidelines for VP and IT Director meetings. Maximized usage of PL/SQL Package and created reports for multiple segments; exemplified knowledge in Oracle Developers used to resolve issues and to update the PL/SQL procedure. Administered Oracle Discoverer Desktop and presented reports containing accounts payable/accounts receivable for various segments, interface errors, sales agreement reports, and invoice information. Collaborated with financial analyst and Project Support Team in drafting budget report detailing project’s forecast and actual cost using SQL Server Reporting Services.