Sam Thomas John - Client Services Manager, Magnit

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Network Power500+ people

Roles

✨33%

Business Owner

👍33%

Sales & BizDev

💸26%

Marketing

Geos

🇮🇳20%

India

🇺🇸20%

United States

🇬🇪6%

Georgia

Work Background

MagnitClient Services Manager

Jun. 2022Folsom, California, United States

ACL DigitalSenior Manager (MSP Program)

Mar. 2021 - Jun. 2022San Jose, California, United States· Work closely with Hiring Managers, stakeholders & POC’s to develop relationship and to understand overall needs and requirements for their professional service and staffing solutions. · Handling a team of precisely vetted support professionals and educating them about the protocols &client’s expectation (MSP Program). · Identify additional opportunities for our services within our client category and maintain strategic partnerships for getting more business.

eTeamStrategic Account Manager - Client Services (MSP Program)

Apr. 2018 - Mar. 2021South Plainfield, New Jersey, United States· Identify additional opportunities for our services within our client category and maintain strategic partnerships for getting more business. · Solicit and document hiring manager needs and help them close the burning requirements, also help them with the forecasting their hiring needs and consultation. Drive revenue by closing the target on the existing clients and brining in new business from them.

Sunrise Systems, Inc.Key Account Manager - Client Services (MSP Program)

Aug. 2015 - Apr. 2018Atlanta, Georgia· Responsible for managing portfolio of direct and MSP clients. · Working closely with the recruitment team and the Client relationship managers to ensure high -quality delivery. · Responsible for responding to issues, questions, and concerns from both the client and associates, effectively resolving issues, and escalating when appropriate.

eTeamRecruitment Manager - (MSP Program)

Sep. 2012 - Feb. 2015South Plainfield, New Jersey· Ensuring team has all resources required to execute the responsibility. · Monitoring and managing the performance of individual teammates. · Network and maintain relationships with key client and talent communities. · Coordinating with the Client Manager for requirement gathering, profile submitting, arranging interviews with the shortlisted candidates, and placing candidates.