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Work Background
Nakama Worldwide SolutionsCo-Owner & Commercial Director
May. 2021Panamá, PanamáTo provide logistic services that cover and fulfill the customer’s needs, keeping a quality service at competitive prices, helping client´s logistics processes and providing creative and pioneering solutions, with a know-how and experience in the logistics sector for more than 20 years
Warehouse & Logistics PartnersPartner & Commercial Manager
Jan. 2018 - May. 2021Panamá
Quality Freight CorpCorporate & Operation Manager
Jul. 2016 - Jan. 2018Panama City, PanamaTo satisfy our customer needs based on the services that the company provide; To be responsible for profitability of its business during the coordination, taking care of the cost control and supervising the operations (Air, Ocean, Land and Crosstraiding); To participate and coordinate with the commercial manager to visit customers in and outside the country; To assist the General Manager in the decision making related to cost control, vendors, foreign partners, etc; to choose the right vendor (airlines, shipping lines, trucking company and international partners) based on experience, services and rates; to provide general guidelines in terms of profitability expected by the company, for the preparation of annual operating budgets and its presentation to the General Management for its approval; To propose policies and criteria for the application of new technologies for the management of the company; To support and coordinate project operations domestically and abroad. BASC Internal Auditor and representative in the Top Management, being responsible for all procedures in the company. Mostrar menos
Quality Freight Corp.Corporate Manager
Aug. 2011 - Jul. 2016Costa del Este - PanamaCommercial development of the company through new marketing strategies and sales, development and implementation of logistics processes for the excellence of customer service, negotiation of rates with carriers that provide service under the quality standards of the company, negotiation with overseas agents, coordination and project management and BASC internal auditor.
Expotran S.A.Traffic Corporate Manager
Jan. 2008 - May. 2010Caracas, VenezuelaAs agent of SDV International Logistics Group. Achieving customer satisfaction through the international freight service; Ensuring trustful information sent to our internal and external customers, regional and international offices and all involved in the process. Coordinate operational process just to VIP Customers or during emergency situations that required experience and knowledge of the hole process (Project cargo, chartering, etc). Supervised the intl. traffic staff (15 employees) and all process related to the coordination of cargo, customs, load/discharge. Negotiate rates with agents, airlines, shipping lines in order to be competitive in the market. Support to pricing department. Productivity measurement and customer services. Mostrar menos
Hapag Lloyd Flug GmbHA/R Manager
Jan. 2007 - Nov. 2008Caracas, VenezuelaProcesses of credit applications: obtain third party /D&B credit report, reviews customer’s Financial information and determine its credit worthiness or denial. Ensure that all credit internal forms contain the contributions level, volume and turnover that are needed to determine the credit limit to apply, ensure that the correct level authorization has been obtained according to the approved limits. Ensure, that all Import and Export cargo is released, collections and refunds of all customers are given under Hapag Lloyd credit policies as well as follow up to get payments under granted credit terms. Maintain, analyze and reconcile aging reports. Supervise Accounts Receivable staff (15 coordinators). Assist in resolving discrepancies and improving procedures. Act as entry point for queries from internal departments or from customers including cargo release authorization and request new or extend credit. Responsible for ensuring that all financial control procedures related to account receivable are carried out, reconciliations prepared on a timely basis. Ensuring that company policies and procedures are followed. Maintenance of daily cash control collection. Mostrar menos
Maersk LineBilling & Collection Supervisor
May. 2005 - Nov. 2008Caracas, VenezuelaSupervise invoicing and collection of all contractual local charges at a national level and also the penalties (demurrages, damages) produced by the import as well as exports. This process was fulfilled according to company policies and taking into account Venezuelan law. To report the invoicing and collection index to the general finances manager as well as headquarter. Supervised the fulfillment of the sales book in order to declare taxes. Supervise the national staff (18 coordinators). Reviews customer’s Financial information and determine its credit worthiness or denial. Ensure all Import and Export cargo is released, collections and refunds of all customers. Mostrar menos
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