Memphis-Shelby County SchoolsEnterprise Business Advisor/Business Architect
Nov. 2017 - Oct. 2021Memphis, TNManaged lifecycle for multiple technology products across 100K+ students and 12K+ district employees to contribute to daily operations. Developed IFB, RFI, RFP, and RFQ specifications for various hardware and services in conjunction with the school’s technology and departmental management teams. Conducted market research and analysis to identify, recommend, and gain management buy-in for technological product solutions. Maintained business relationships with technology vendors and industry organizations. Oversaw assessment and approval processes for non-IT funded purchasing requisitions. Facilitated technical support across district divisions by revising and publishing information technology (IT) policies, procedures, and standards. · IT Architecture: Served as a knowledge transfer agent for specific end-user communities.
· Forecasting & Budgeting: Participated in technology budgeting efforts for multiple annexation projects.
· Project Management: Assumed leadership for multiple initiatives including the district’s Endpoint Protection and Security, Office 365, Network Access Control, and Hardware Inventory Database initiatives in conjunction with the Security Manager and Network/Telecom Manager. Key Skills: Technical Product Management, Product Lifecycle, Quality Assurance, Agile Methodologies, IT Software, Enterprise and Mobile Architecture, Project Management, Requirements Gathering, IT Product Solutions, Market Research, Procurement, Cost Analysis, Data Analytics, Vendor Management, Policies & Procedures, Technology Implementation, Assessment, Forecasting, Budgeting, SOPs, Leadership, Communication, Executive Presentation, Cross-functional Collaboration, Change Management Technical Domain: Adobe Creative Cloud, APECS, Contract Advantage, Gartner, MindManager, Office 365 for Enterprise