Richard Muirhead - US Head of Data Management, UST

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Work Background

USTUS Head of Data Management

Dec. 2017Crafted and implemented strategic solution offerings aligned with the Data Services Practice's goals, showcasing deep insights into the organization's objectives. Significantly contributed to the development and improvement of intellectual property and resources, enhancing the effectiveness of the sales and delivery teams. Spearheaded sales-focused demonstrations and proof-of-concept projects, highlighting our proficiency and strengths in this domain. Led major projects in Data Strategy, Data Governance, and product/vendor selection for diverse clients, demonstrating a holistic approach to meeting client requirements and adapting to industry trends.

onefifty3Founder, investor

Apr. 2011United States

Majesco IncVP Enterprise Architecture & Strategy

Dec. 2015 - Dec. 2017Enhanced our sales performance by expanding our data solutions offerings, integrating Big Data and Business Intelligence into our key capabilities. This strategy significantly improved our market presence and increased revenue. Implemented efficient, standardized project governance processes, leading to reduced project risk and improved profit margins. This optimization streamlined operations and elevated overall efficiency. As an integral part of the Majesco Information Management leadership team, I played a vital role in developing Enterprise Information Management (EIM) capabilities, pinpointing new opportunities, and formulating design and implementation approaches. Recognized as a reliable advisor to clients, my expertise lies in developing comprehensive business plans and strategies. These encompass technical and governance elements of international transformation initiatives, including legacy system decommissioning and the implementation of Big Data frameworks to boost business agility and advanced analytics. My skills extend to drafting RFPs, guiding vendor and product selection, and crafting strategic documents and tactical implementation roadmaps. I have successfully instituted organizational governance structures, supported by effective Information Management processes. My leadership experience includes managing teams in various locations, including offshore and in the US, maintaining stringent financial goals, and formulating cross-functional go-to-market strategies.

DATUM, an Infogix CompanyVP Enterprise Architecture & Program Delivery Manager

May. 2014 - Dec. 2015In my capacity as a trusted advisor, I've excelled in gathering and analyzing business needs, leading to the development of comprehensive strategies and execution roadmaps. This included managing the data migration and decommissioning efforts from over 450 global systems into an integrated solution. My responsibilities encompassed drafting Request for Proposals (RFPs), conducting detailed vendor and product evaluations, and implementing effective data management practices. I was instrumental in shaping the supporting organizational framework and refining business processes to ensure access to cleansed, high-quality data. I also took the lead in defining the technical infrastructure for data management, including the adoption of Big Data technologies for enhanced analytics and archiving. My expertise further covers the development of data ontologies and taxonomies, relational models, data mapping, and the creation of data warehouse solutions, making significant contributions to the field. I have also shared my knowledge as a contributor to Forrester Research in Data Management. My commitment to the industry is further evidenced by my role as a mentor, where I offer guidance and inspiration to peers in the field.

Utopia Global, Inc.VP Enterprise Architecture

Jul. 2013 - Mar. 2014Successfully minimized operational costs by conducting an in-depth cost analysis and re-engineering the SaaS environment, resulting in significant financial savings and heightened efficiency. Enhanced our market agility and reduced time-to-market for our products by adopting virtualized deployment models, bolstering our market responsiveness and competitive edge. Boosted sales by diversifying our solution portfolio, with a particular focus on Master Data Governance and in-memory analytics, aligning closely with emerging market needs. In my tenure as the Vice President of Data Management, my focus was on refining internal operations, overseeing technology financial management, and managing our offering portfolio. This role involved redesigning and implementing cloud-based data management solutions that met client needs through seamless integration with their existing technical infrastructures, alongside the deployment of Big Data solutions. Additionally, I led the development and management of the analytics service line, including establishing and operating an internal Business Intelligence Center of Competency (BICC). Parallel to these duties, I embraced the role of a mentor, dedicating time to develop and support talent within our organization, guiding their professional growth and expertise.

EPI-USEDirector Enterprise Architecture

Oct. 2012 - Jul. 2013In my role, I spearheaded the development and management of the Enterprise Information Management (EIM) service line, including its supporting infrastructure, resources, capabilities, and solution offerings. My responsibilities involved creating EIM roadmaps and business cases for clients, as well as handling vendor and product selections. I defined and developed capabilities across various domains such as Enterprise Data Architecture, Data Quality Assurance, Data Integration, Master Data Management, ERP Integration, Data Warehouse definition and deployment, and Business Intelligence. This included establishing BI models, entity models, data mapping, taxonomies, and ontologies. Committed to nurturing talent, I took on a mentorship role, actively participating in recruitment and the development of our resources. - Achieved a $3.4 million increase in incremental sales revenue through the establishment of an EIM-focused delivery group, enhancing our product delivery capabilities. - Generated $9 million in new business by introducing innovative data-related service offerings and capabilities. - Successfully developed and oversaw a team of 15 professionals.

Utopia Global, Inc.Director Enterprise Architecture

Mar. 2011 - Oct. 2012My role involved architecting and deploying cloud-based infrastructures utilizing a mix of SAP, IBM, and Informatica EIM products. I was responsible for the development of integrated service offerings, including pre-sales, sales, and delivery materials. I played a key role in formulating internal business cases for new capabilities and supporting sales efforts with potential clients. As a presenter at Gartner MDM events, I shared industry insights and knowledge. I was also committed to mentorship and the development of our team's resources. - Successfully implemented 37 integrated functional capabilities within a diverse environment comprising SAP, IBM, and Informatica EIM technologies, enhancing MDM, data integration, and data cleansing processes in various client projects. - Drove an additional $5 million in revenue by developing a new capability for managing global business rules within data management frameworks. - Enhanced our analytical offerings by adding 12 new capabilities utilizing SAP HANA. - Built the largest team of SAP HANA certified engineers outside of SAP North America.