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Network Power<100 people
Roles
🔥50%
Startup Founder
📋50%
Assistant
🖥️50%
Data Entry
Geos
🇵🇭75%
Philippines
Work Background
LSEG (London Stock Exchange Group)Lead Site Reliability Engineer
Dec. 2020 - Sep. 2021Philippines✔ Responsible for leading and managing a team of 6 IT professionals, providing necessary resources, assigning tasks, setting schedules, solving difficult technical issues, improving service delivery and driving operational excellence.
✔ Built scalable, repeatable, and transferrable cloud operations and security processes to support long term goals.
✔ Spearhead overall responsibilities for providing 24*7 support for multiple complex SaaS applications and cloud providers such as AWS, Azure and Kubernetes (Cloud Native) platforms.
✔ Successfully increased team's ability to identify and mitigate security threats by 40% through targeted training initiatives. ✔ Created standardized metrics and reporting to measure productivity of technical support team.
LSEG (London Stock Exchange Group)Cloud Operations Manager
Sep. 2018 - Dec. 2020Taguig, National Capital Region, Philippines✔ Implemented and maintained controls and monitoring procedures to ensure availability of critical IT systems and minimal service interruptions for all users. Acted as Incident Manager for high severity outages.
✔ Led, managed, and mentored a team of XX+ IT professionals. Recognized development needs and capability gaps through on-going coaching, guidance and performance feedback to team members.
✔ Provided support to address developmental opportunities that ensure the team continually improves skill and level of capability.
✔ Managed the process of gathering, analyzing and assessing the current and future threat landscape, as well as providing a realistic overview of risks and threats in the enterprise environment. Rolled out significant improvements in Cybersecurity including introducing the use of Configuration Management with ANSIBLE and Infrastructure as Code with TERRAFORM in our daily cloud operations and other tools for Cloud Security Assessment.
✔ Developed an advanced course on cloud security, focusing on AWS, that was adopted as a part of the company’s official training material.
✔ Collaborated with internal teams including development, QA, and Support as necessary.
✔ Ensured appropriate levels of approval are followed prior to applying changes to Production, UAT, and Test environment servers in the cloud platform.
✔ Facilitated security audits such as ISO 27001:2013 and ISO 9001:2015 by clients, prospects, and 3rd party auditors.
FreelanceInformation Security Trainer
Aug. 2018✔ Experienced Information Security professional with 5+ years of experience in training and educating others on cybersecurity concepts and best practices.
✔ Expertise in a wide range of cybersecurity topics, including risk management, incident response, compliance, and social engineering.
✔ Proven ability to develop and deliver engaging and informative training sessions that meet the needs of learners of all levels.
✔ Conduct in-person and virtual training sessions, ensuring high engagement and knowledge retention.
✔ Collaborated with external cybersecurity firms to host guest training sessions, exposing the team to new security paradigms.
✔ Create and update training modules based on the latest cybersecurity trends and threats.
✔ Keep abreast of industry trends to incorporate the latest tools and techniques into the training curriculum.
uPraxis Global LimitedDevSecOps Manager / Data Protection Officer
Jul. 2017 - Jul. 2018NCR - National Capital Region, Philippines✔ Managed a team of system administrators responsible for providing 24*7 technical support for multiple complex SaaS applications. Established KPIs for the team and provided performance feedback to ensure achievement of pre-defined goals.
✔ Maintain and manage contractual obligations with vendors while serving as an escalation point to manage service level agreements (SLAs).
✔ Accountable for information policy, standards and controls, IT governance, information and technology risk assessment, disaster recovery, cyber-defense, incident response, monitoring, reporting, and access management.
✔ Ensured appropriate levels of approval are followed prior to applying changes to Production, UAT, and Test environment servers in the cloud platform.
✔ Deployed service delivery solutions to increase stability of support, reducing unplanned outages, and improving customer satisfaction.
✔ Drive a digital ecosystem that create agility and capability to deliver services across a wide variety of stakeholders.
✔ Regularly conducted brown-bag sessions and tech talks to keep the organization updated on the latest security threats and trends.
✔ Drove continuous improvement, ensured collaboration, knowledge sharing, and digital best practices between multiple functions and business unit leaders.
Philcox (Phils.) Inc.Senior Technology Consultant
Jul. 2014 - Sep. 2015Makati City✔ Responsible for architecting an appropriate technical solution to meet the customer's business requirements and account team strategy.
✔ Ensured projects are completed to budget, timelines, quality standards, governance, ROI, project milestones, training and migration.
✔ Collaborated with technology and business resources to understand the company’s data environment, analytics business opportunities and overall analytics processing requirements.
✔ Owned and supported the planning, monitoring, development and execution of the projects.
✔ Provided on-demand system status and performance reporting.
✔ Conducted live demonstrations of security tools and tactics to provide a more engaging learning experience.
✔ Realized substantial cost savings by auditing IT spending, negotiating with vendors, and terminating unnecessary services.
Rustan Commercial CorporationIT Operations Officer
Nov. 2012 - Jun. 2013✔ Managed day to day operational IT concerns for a 12 hour by 7 day business
✔ Management and development of a team of technical support personnel
✔ Reports to and assists the IT Manager & CIO regarding IT operations ✔ Responsible for addressing cross-divisional concerns together with or in the absence of the IT Manager & CIO
Shell Gas LPG Phils. Inc.I.T. Manager (Project-based)
Oct. 2011 - Apr. 2012Corporate Offices Shell House, Makati City✔ Planned and coordinated IT portfolio project within the organization to ensure that effective IT solutions are delivered within agreed timescales and costs.
✔ Assisted in the development of IT project plans across the organization to ensure that effective systems are introduced to meet identified needs.
✔ Monitored the implementation of IT projects to ensure that all targets are reached and that the overall project is completed in accordance with agreed timescales and costs.
✔ Identified user requirements and develop project and product specifications that will ensure that these requirements are met.
✔ Developed and implemented any necessary procedures and documentation required to support new IT systems and procedures.
✔ Conducted post-project evaluations to ensure that systems implemented are operating effectively and providing the services required by users.
✔ Represented the department on project teams to ensure that the best possible advice is given about the implications of any new IT systems and proposed changes.
Buyanihan.comI.T. Consultant (Project-based)
Dec. 2010 - Apr. 2012Makati CityMaintained production servers and hosted web applications, ensuring uptime and site responsiveness. Provided occasional guidance, some of which is technical. * Performed daily server and network monitoring with CACTI, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application (Apache/MySQL) logs, and verifying completion of scheduled (CRON) jobs such as backups. * Performed daily backup operations with RSYNC, ensuring all required file systems and system data are successfully backed up to the appropriate media and media is recycled and sent off site as necessary. * Create, change, and delete user accounts per request on Linux servers and cPanel. * Repaired and recovered from hardware or software failures. Coordinate and communicate with impacted constituencies local and global. * Applied OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary.
701Search Inc.System Administrator / Consultant (Project-based)
Jul. 2010 - Mar. 2011Makati City, PhilippinesMaintained site servers and hosted web applications, ensuring uptime and site responsiveness. Provides occasional guidance, some of which is technical. Operations and Support
* Perform daily system monitoring with NAGIOS, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
* Perform regular network security monitoring to identify any possible intrusions.
* Perform daily backup operations with BACULA, ensuring all required file systems and system data are successfully backed up to the appropriate media and media is recycled and sent off site as necessary.
* Create, change, and delete user accounts per request on Linux servers and SVN.
* Provide support per request from various constituencies. Investigate and troubleshoot server related issues with OTRS ticketing support system.
* Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies local and global. Maintenance
* Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary.
* Upgrade and configure system software that supports infrastructure applications operational needs.
* Perform periodic performance reporting to support capacity planning.
Buyanihan.comDigital Division Manager
Jul. 2009 - Jul. 2010Makati City, PhilippinesDirected and managed computing and information technology strategic plans, policies, programs and schedules for business, computer services, network communications, and management information services to accomplish corporate goals and objectives. Recruited, trained, supervised, and evaluated department staff. Brand development, web site traffic growth, web site UI and advertising revenue. Developed brand strategy and statistics systems. * Provided strategic and tactical planning, development, evaluation, and coordination of the information technology systems.
* Facilitated communication between staff, management, vendors, and other technology resources within the organization.
* Responsible for the management of multiple information and communications systems and projects, including voice, data, imaging and office automation.
Yehey.comMIS Manager
Jan. 2009 - Jun. 2009Discovery Suite, ADB Avenue, Ortigas, Pasig City* Supervised all the staff in the IT department, ensuring smooth and efficient running of all IT systems in the organization as well as the management and maintenance of computer work stations
* Implemented IT system security in the organization to ensure safety of data and IT systems
* In charged of managing the organization’s WAN systems
* Coordinated with top management in regards to IT related issues
* Report with the budget for the department for implementation
Mariana Express Lines Pte LtdBusiness Information Executive
Jun. 2007 - Jan. 2009Direct and manage information technology strategic plans, policies, programs, and schedules for business and finance data processing, computer services, network communications, and management information services
Smartstyle Apparel & Fashion Inc.I.T. Manager
Jan. 2007 - Jun. 2007Perform all levels of technical support, using Enterprise Resource Planning (ERP) applications, including inventory control, financial statistics, and electronic database interchange (EDI)
Integrated Global Low-Temp OperationsI.T. Executive
Jan. 2006 - Jan. 2007Network Administration – Installed, configured and maintained the network. Build networks and maintained external and internal web presence. Administered the network. Designed and supported server systems and its supporting software. Evaluated changes to current and future network requirements to meet needs. Implemented the overall strategic goals of the network system. Database Administration – Managed the design and development of IS databases and related master files. Overseen contributions by Systems, Operations, and Technical Support to develop and improved databases and master files. Guaranteed the performance integrity and quality of databases. Controlled system capacity for existing requirements and planned for future needs. Sometimes will supervised or mentor Database Analysts. System Administration – Oversaw IS operations including computer operations, data entry, data control, and operations support. Managed area employees, assigned and reviewed projects and managed department budget to ensure goals are met. Worked with other IS functions and prepared progress reports regarding IS operations.
99.5RT – Real Radio Network Inc.Webmaster / Graphics Designer
Oct. 2002 - Jan. 2006Designed, programmed, maintained, and coordinated the production of all company literature including catalogs, newsletters, and advertising. Programmed, designed and maintained the entire company Web site. Assisted sales representatives with printed materials and visual needs for marketing purposes.
Asian Pacific Group of CompaniesNetwork Administrator
Apr. 1999 - Jun. 2000Installed an Intranet to an existing Local Area Network (LAN) under Microsoft Windows NT4 platform to centralize the flow of information within the corporate building such as documents and memo to maximize productivity. Administrate MS SQL Server 6.5 to utilized large amount of production data and other transactions in their Realty & Development operations.
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