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AmdocsAgile Test Specialist
Apr. 2022Ottawa, Ontario, Canada• Played a pivotal role in designing and developing automation solutions leveraging Python, including shell scripts, workflows, and integrations.
• Orchestrated the integration of automation solutions with existing systems, databases, APIs, and third-party tools, enabling seamless end-to-end automation of business processes.
• Actively engaged in troubleshooting and resolving API-related issues and bugs, ensuring smooth operation of systems.
• Established robust monitoring and alerting systems to proactively track the performance of automation solutions and promptly address any arising issues.
• Conducted routine maintenance and updates to ensure that automation systems remain current and efficient.
• Contributed significantly to the creation and upkeep of comprehensive documentation for automation solutions, encompassing design specifications, technical documentation, and user guides.
• Developed Python scripts proficiently, facilitating the extraction and storage of data in MongoDB databases, along with the creation of organized collections within MongoDB for streamlined data management.
• Demonstrated proficiency in utilizing Postman for thorough testing of REST APIs.
• Implemented Python code adeptly to interact seamlessly with REST APIs.
• Designed and deployed a RESTful web service proficiently using Python and Flask.
• Utilized GitLab effectively for streamlined code management practices.
• Collaborated closely with front-end developers to ensure smooth integration of APIs into web applications.
• Possessed expertise in cloud-based deployment architecture, executing Proof of Concepts (POCs) when required.
• Exhibited a meticulous approach to documenting defects with a high degree of detail, accuracy, and informative recreation steps, leveraging the Jira test management tool.
• Delegated responsibilities to team members, diligently tracking their progress, and providing necessary assistance and guidance to overcome development hurdles effectively.
JSISoftware QA (Quality Assurance)
May. 2021 - Apr. 2022Ottawa, Ontario, Canada• Good understanding and testing of protocols like SIP, MSRP, MSRPS, TLS, TCP, UDP.
• Performed Sanity, Regression, Functional, Integration, Smoke and Negative Testing.
• Used inhouse built tools like TCPEasy, UDPEasy, CallGen, SIPTester, LogReplay and iNet for testing purposes.
• Used Wireshark to capture packets to analyze and verify the headers.
• Build and updated test cases, build test runs in TestRail. Participated in test case review meetings.
• Troubleshoot issues found during testing and create a detailed bug report in Azure Boards.
• Worked in bi-weekly Agile sprints. Used Scrum Agile Methodology in my work (Daily standup, Sprint Backlog, 1 on 1 meeting)
• Worked with various development teams and testing teams to understand better about the requirements and troubleshoot the issue easily.
• Contributed ideas/plans in improving the testing process to make testing more extensive.
• Created documentation in Confluence of the issues found and the testing process to identify those issues for future references (knowledge database).
• Took lead in different modules/features and participated in all the stages of Software Testing Life Cycle process from the start till the end.
• Participate in team meetings to learn and understand about the applications better and discuss about the issues found. Discuss the issues with respective development teams.
• Participate in lunch and learn meetings to know more about the development of the company and about the product.
SigMast Communications Inc. (Part of Samsung Electronics)Software Quality Assurance Engineer
Sep. 2017 - Dec. 2020Bedford, Nova Scotia, Canada• Tested Rich Communication Services (RCS). Worked with R&D Team.
• Good understanding & testing of protocols like SIP, MSRP, MSRPS, TLS, TCP, UDP.
• Perform Sanity testing, Regression testing, Integration testing, Smoke testing & Negative Testing.
• Build & updated test cases, build test plan & document defects in JIRA using Testcase Management plugin for JIRA & Bugzilla.
• Automated various types of test cases such as functional, integration, regression, negative and update the existing automated testcases using Java. Executed automated scripts using TestNG.
• Created Python scripts to help simplify troubleshooting issues.
• Writing queries in MySQL to update the data for testing purposes.
• Using GIT to maintain the source code of the Automated test cases.
• Testing REST API’s using Postman. Used AWS for testing purposes.
• Used Linux commands such as tail, grep and few other for analyzing logs and to execute other operations in Linux.
• Used Scrum Agile Methodology in my work (Daily standup, Sprint Backlog, 1 on 1 meeting)
• Worked with Client team & troubleshooting the defects in the software.
• Worked with various development teams & testing teams to understand better about the requirements & troubleshoot the issue easily.
• Contributed ideas/plans in improving the testing process to make testing more extensive. Worked with team members in troubleshooting issues & in testing
• Created documentation in Confluence of the issues found and the testing process to identify those issues for future references (knowledge database).
• Took lead in different modules & participated in all the stages of Software Testing Life Cycle process from the start till the end.
• Participate in team meetings to learn & understand about the applications better and discuss about the
issues found.
• Participate in lunch and learn meetings to know more about the development of the company and about the product. Worked in Telecommunication domain.
QuintilesProgrammer CDP
Apr. 2014 - Aug. 2015Bengaluru Area, India• Build Dashboards using Tibco Spotfire tool according to customer requirements.
• Write queries in MySQL to create information links to pull the data in the dashboard.
• Manually test the dashboard to verify if the data is populating in the dashboard from the database.
• Write testcases and bug report in Bugzilla to track the defects.
• Debug issues found by the clients or during testing. • Write shell scripts to execute daily tasks.
• Meet with different data teams for better understanding of the requirement.
• Provide end to end client support i.e. from requirements gathering to releasing of the dashboard to the client.
• Participate in team meetings for better understanding of the domain and issues found during testing.
• Worked in Clinical domain.
Tech MahindraSoftware Engineer
Feb. 2012 - Apr. 2014Hyderabad• Created dashboards using Tibco Spotfire tool according to customer requirements.
• Write MySQL queries to create information links to pull the data in the dashboards.
• Find faulty data and report it to the database team.
• Manually test the dashboards. Put the dashboards in the Webplayer and test the dashboards according to the testcases.
• Report the bugs in Bugzilla.
• Participate in client SCRUM calls and give status update to the client and state any roadblocks.
• Troubleshoot any issues occurred during the running of a job. Report any bug if the applications are not running. • Connect with on-site team and coordinate with them for better understanding of the requirements.
• Worked in Energy domain.
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