Years of experience: 21

Startup FounderITC-level ExecutiveCTOSystem ArchitectAdvisor

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Snehal's Career Path
Head - India Operation at Atech CloudJan. 2021 -
Present
Atech CloudHead - India Operation at Atech Cloud
Ahmedabad, Gujarat, India
Information Technology Service Delivery HeadMay. 2016 -
Dec. 2020
Analytix Business SolutionsInformation Technology Service Delivery Head
Ahmedabad Area, IndiaI am responsible for building and developing a first class, sustainable Managed Services business, capable of delivering and exceeding customer expectations. I achieved this by having a clear understanding of the challenges and opportunities our customers face, developing relevant technical solutions and driving operational efficiency and service excellence. In this position I lead a team com...
Head - NOC Service DeliveryMar. 2010 -
May. 2016
MSP1 Managed IT service Pvt Ltd.Head - NOC Service Delivery
Owner of end-to-end CUSTOMER NOC operations of Incident, Change, Configuration, Performance for the CUSTOMER NOC • Managed global teams including up to 28 direct and indirect reports; developed staffing plans, managed workloads, defined deliverables, hired resources, conducted performance reviews, and ensured compliance with established company policies. • Instrumental in designing & owning A...