India• Developed and drove Global Customer Support’s IT strategies that supported the strategic mission and department-level objectives while contributing to the company’s long-term growth strategy. • Directed strategic initiatives involving significant organizational change. Demonstrated leadership skills and experience in implementing large systems integrations and new business systems in multip...
Gurgaon, India* Served as a Salesforce Administrator.
* Understood the design of implemented Apex/Triggers/Javascript.
* Conducted technology implementation and project management, including collecting and documenting requirements, planning, risk management, Sandbox implementation, rigorous UAT testing, sign-off, and production deployment.
* Architected solutions by converting business requirements into te...
Pune- Demonstrating a strong understanding of Salesforce.com security settings, Roles, Profiles, Sharing Rules, process builder, Workflow rules, Permission sets, Validation rules, Visual flows, Reports, dashboards, Data loader, and other force.com essentials to successfully customize Sales cloud and Service clouds for clients.
- Providing training to Customer Success - Level 1 team on new feature...