Years of experience: 15

Virtual AssistantIT SupervisorIT Team LeadPersonal AssistantPM AssistantCustomer Service

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Paola's Career Path
UKG Integration Consultant IIMay. 2024 -
Present
UKGUKG Integration Consultant II
Montevideo, UruguayResponsible for the integration and optimization of systems using SQL and data analysis. Managed SFTPs, web services, and data import/export processes, ensuring accurate information synchronization and quality. Key Skills: ✅ Data Analysis ✅ Integration Consulting ✅ IT Support ✅ Customer Service ✅ Problem Solving ✅ UKG Ready ✅ Everything Benefits ✅ Boomi ✅ Data Mapping ✅ Jira ✅ Keeper ✅ FileZi...
Microsoft L2 IT SupervisorJul. 2021 -
May. 2024
Tata Consultancy ServicesMicrosoft L2 IT Supervisor
Montevideo, UruguayI led a team of 13 Power Apps & Power Automate engineers, enhancing operational efficiency and ticket resolution. I implemented quality controls and managed KPIs and OKRs to optimize team performance and client satisfaction. I also coordinated case transfers and administrative processes, driving the organization and standardization of workflows. ✅ Skills ✅ Data Analysis ✅ SQL ✅ PowerShell ✅ P...
Microsoft | Ingeniero de Soporte: Power PlatformMar. 2021 -
Jul. 2021
Tata Consultancy ServicesMicrosoft | Ingeniero de Soporte: Power Platform
Montevideo, UruguayAs a Support Engineer at Microsoft, I specialized in Power Apps and Power Automate applications. I was responsible for providing expert technical assistance to users, resolving incidents, guiding on the efficient use of applications, and ensuring a positive user experience. I collaborated closely with internal teams and clients to guarantee the optimal functionality of Power Apps and Power Au...

Paola's Posts

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    How I can help you

    I enhance business efficiency and impact by: • Coordinating remote teams and streamlining operations. • Providing virtual executive assistance and empathetic client support. • Designing graphics and digital content for a stronger online presence.

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    People I am looking for

    I am looking to collaborate with: • Entrepreneurs needing operational and creative support. • Remote-first companies seeking flexible team leads. • SMBs wanting project management and branding help. • Creative teams valuing design and organization skills.

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    Experience & Cases

    Achievements include: • Supporting global tech firms with HR integrations. • Aiding startups with executive assistance. • Designing branding for small businesses. • Coordinating international remote teams.

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    How to contact

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