Years of experience: 14

🧨 Consulting🗿 HRStartup

Trust Score

Highly reliable; strong professional involvement.

60%
Holly's Career Path
Administrative AssistantNov. 2015 -
Apr. 2021
LITTLE ROCK GASTROENTEROLOGY CAdministrative Assistant
Little Rock, Arkansas, United States• Spearheaded reception services for the clinic including greeting 250-plus patients a day, scheduling appointments, updating demographic information, and collecting co-pays. • Generated $50,000 in revenue by accurately billing and collecting payments for patient services. • Converted 30,000+ paper and electronic medical records to the new system improving workflow. • Maintained a 100% satisf...
Front Desk AssociateJan. 2011 -
Nov. 2015
Arkansas Diagnostic ClinicFront Desk Associate
Little Rock, Arkansas• Streamlined patient flow and care delivery, resulting in a 20% reduction in wait times and a 92% patient satisfaction rating. • Exhibited excellent performance when answering patient phone calls, scheduling appointments, handing out registration forms, performing data entry work, and managing medical records. • Collaborated with medical staff to provide exceptional patient care and communic...
Customer Service RepresentativeAug. 2008 -
Jan. 2011
AT&TCustomer Service Representative
Little Rock, Arkansas, United States• Showcased exceptional proficiency in customer service by consistently surpassing customer expectations and achieving retention objectives. • Provided timely and effective resolution to customer inquiries, ensuring customer satisfaction and fostering strong relationships. • Successfully anticipated and addressed customer requirements by recommending suitable products and competitive rates. •...

Holly's Posts

  • About myself

    With skills in customer service, communication, account management, and organization, I’m a versatile healthcare professional who can handle both clinical and administrative tasks. I’m looking for new challenges in different industries.

  • Job Description

    My ideal job is one that values my skills & experience, supports me with growth & development in a diverse and inclusive organization

  • How to contact

    If you're interested, please fill the form. P.S. If you know a right person, please make an intro or share with him/her the link to this page.

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