Years of experience: 25
AssistantCall CenterCustomer ServiceData Entry
Trust Score
Exceptionally trusted; proven professional excellence.
Karyn's Career Path
Jun. 2022 -Present
City of West AllisWater System Superintendent
West Allis, Wisconsin, United StatesDirects and coordinates all water division activities, including office and field operations; oversees all customer service and billing functions; assists Director of Public Works in the resolution of Departmental Administrative problems; plans, schedules, and coordinates work operations; assigns, directs and reviews the work of subordinates and evaluate their performance; keeps abreast of ne...
Oct. 2015 -Jun. 2022
City of West AllisCustomer Service Supervisor
West Allis, WIAs a dedicated Customer Service Supervisor for the City of West Allis, I leverage my Bachelor of Business Administration in Marketing from the University of Wisconsin-Milwaukee to enhance community engagement and streamline municipal operations. My experience spans customer service, public administration, and effective communication, all aimed at improving the quality of life for residents. P...
Jul. 2009 -Oct. 2015
Johnson Controls, Inc.Customer Focused Team Leader
Milwaukee, WILeading day to day activities of customer support team dedicated to national multi-site portfolios. Improving processes and procedures to deliver exceptional customer satisfaction. Driving revenue and margin volume along with accounts receivable targets. Coaching and training customer service specialist. Establishing metrics and tracking results for performance reviews.