Years of experience: 10
Content CreationBusiness Owner📝 Influencer or Blogger💸 Marketing✔️ ITCameraman
Trust Score
Highly reliable; strong professional involvement.
Jay's Career Path
Aug. 2023 -Present
Inspire BrandsProduct Lead, Customer Service - Digital Guest Experience
Sandy Springs, Georgia, United States · HybridLed the product initiative for standardizing the customer care technology stack by evaluating and recommending vendors to enhance efficiency.
Developed a 12-18 month product roadmap for consumer-facing digital solutions in the Customer Service domain, aligning with business goals and customer needs.
Collaborated with stakeholders to gather and understand business requirements, ensuring alignm...
Jan. 2022 -Mar. 2022
@propertiesProduct Manager
Chicago, Illinois, United States · Remote
Mar. 2021 -Aug. 2023
CallRailProduct Manager
Partnered with Lead PM to redesign the mobile application increasing monthly, weekly, and daily active users by 10%. Overhauled the legacy source code of two mobile production applications, resulting in increased usability and fewer crashes by 25%. Collaborate with developers and product management team to assess project outcomes and prioritize future app features based on success metrics. UA...