Years of experience: 18

📝 Influencer or BloggerSales & BizDevCustomer ServiceCustomer Success ManagerClient Relations SpecialistAssistant

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Ilona's Career Path
IT Business Communications SpecialistDec. 2022 -
Present
Deutsche BankIT Business Communications Specialist
Owned internal tech communications and enablement for major global rollouts and tool adoption initiatives. Develop and execute comprehensive communications strategy for EUC initiatives, reaching 160,000+ users with clear, actionable messaging Lead implementation of enterprise technology rollouts achieving 95% adoption rate through strategic communication planning Moderate EUC all-hands calls,...
CEO/DesignerAug. 2020 -
Present
Fedora DesignsCEO/Designer
United States, AtlantaFedora Designs is a bespoke hat brand based in Atlanta, blending timeless craftsmanship with modern edge. Each hat is custom-designed to reflect personal style, mood, and identity. From our Hapeville showroom to online and pop-up events, we offer ready-made, and custom designs.
End User Technology SupportAug. 2017 -
Dec. 2022
Deutsche BankEnd User Technology Support
New York, New YorkTransformed internal tech support into a value-driven communications function serving a global user base. Created and scaled the TechLoungeTips newsletter from 5K to 40K+ subscribers, delivering weekly bite-sized tech tips to increase tool awareness and IT self-sufficiency. Launched internal programs like "Meet the Expert" and live Tech Training sessions, increasing digital adoption and reduc...

Ilona's Posts

  • How I can help you

    • Enhance customer journeys with personalized onboarding. • Coordinate projects with precision. • Craft compelling content to boost brand identity. • Offer seamless admin support. Unique blend of creativity and discipline.

  • People I am looking for

    • Startups and established businesses. • Open to diverse industries. • Adaptable to varying needs and challenges. • Seeking collaborative and growth-oriented partnerships.

  • Experience & Cases

    • Scaled newsletter subscribers from 5K to 40K+. • Launched a six-figure fashion brand, Fedora Designs. • Led client onboarding at Deutsche Bank, Yodle, X3 Sports.

  • How to contact

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