Years of experience: 8
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Govind's Career Path
Oct. 2023 -Dec. 2023
Tata Consultancy ServicesIT Analyst
Thiruvananthapuram, Kerala, IndiaL3 Azure Administrator Specialist
May. 2022 -Jun. 2023
USTAssociate II - Cloud Infrastructure Services
Thiruvananthapuram, Kerala, IndiaWindows & Azure Infrastructure L2/L3 Support Specialist * Raise/Resolve L2/L3 Incidents and service requests within agreed SLA.
* Close/Resolve L1/L2 tickets or If required escalate to next level.
* Provide first and second level of support for all infrastructure and application incidents by meeting the Response and Resolution SLA. Troubleshoot failed SCCM deployments and SCCM health issues.
...
Feb. 2020 -Apr. 2022
USTSystems Engineer
Thiruvananthapuram Area, IndiaWindows & Azure Infrastructure L2/L3 Support Specialist * Raise L1/L2/L3 Incidents and service requests within agreed SLA.
* Close/Resole L1/L2 tickets or If required escalate to next level.
* Provide first and second level of support for all infrastructure and application incidents by meeting the Response and Resolution SLA. Troubleshoot failed SCCM deployments and SCCM health issues.
* Reso...