Years of experience: 15

Startup FounderFinTechFounderChat SupportClient Relations SpecialistCustomer Success Manager

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Carlos Roberto's Career Path
Head of Operations & Co-FounderOct. 2023 -
Apr. 2025
GenHead of Operations & Co-Founder
São Paulo, Brasil
CPO & Co-founderDec. 2020 -
Oct. 2023
GenCPO & Co-founder
São Paulo, Brasil- Led product management and strategic innovation for fintech solutions, utilizing agile methodologies. - Developed highly innovative solutions for retail, SaaS, and B2BC customers. - Ensured market alignment and customer needs satisfaction through continuous feedback and iteration. - Fostered a culture of innovation, staying ahead of industry trends to create groundbreaking products. - Condu...
Customer Success & Co-founderMay. 2018 -
Dec. 2020
NeruCustomer Success & Co-founder
Goiânia e Região, Brasil- Project management using the best practices including agile methods; - Structured our support to attendant our clients with zendesk platform; - Make calls when if necessary; - Survey of possible serious errors through tests of our solution.

Carlos Roberto's Posts

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    About myself

    With over 15 years at the tech-product nexus, Carlos excels in developing systems using company methods. His leadership in fast-paced projects results in measurable success. An MBA in Project Management and an Information Systems degree underpin his strategic and practical prowess.

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    Job Description

    Carlos seeks roles emphasizing direct application of his tech, operations, and AI skills. He thrives in positions where execution is key, avoiding bureaucratic hindrances, and ensuring his expertise is actively leveraged.

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    How to contact

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  • 0

    About myself

    With a robust foundation in operations and product management, I excel in uniting product and technical teams for quality outcomes. I enhanced efficiency by structuring processes and supported cross-functional MVPs and AI-driven projects.

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    Job Description

    Seeking remote roles in AI, QA, or customer success, I thrive in hands-on, dynamic environments. I value quality, clarity, and execution, aiming for flexibility and global teamwork in roles that emphasize learning and impactful contributions.

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    How to contact

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