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- Brenda Estrada
Customer Success Manager | Technical Support @Looking for new opportunities
is looking for a jobJob Search Request: Customer Success Manager About myself
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Years of experience: 6+
Sales & BizDev🐦 DesignMarketingUnited StatesBusiness Development ManagerInfluencer
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Highly reliable; strong professional involvement.
Brenda's Career Path
Aug. 2023 -Present
iBuyFlowers.comCustomer Success Manager
United States · Remote* Pioneered Customer Success at iBuyFlowers, a leading provider of farm-fresh wholesale flowers for florists and event planners. * Provided personalized training and support to florists and event planners during the adoption phase of iBuyFlowers platform, ensuring seamless integration and utilization of the platform's solutions. * Proactively pre-qualified incoming leads, improving lead manag...
Dec. 2022 -Aug. 2023
GHOST MANAGEMENT GROUP, LLCB2B Technical Account Coordinator | Emerging & Mature Markets
Remote · RemoteServed as an Account Coordinator with over 2 years of experience in CannaTech B2B support, including account management and project management responsibilities. I have a proven ability to coordinate communication between sales and support teams to ensure efficiency and effectiveness. I am skilled in facilitating collaboration between sales, support, marketing, ad suite, engineering, and compl...
Mar. 2022 -Dec. 2022
GHOST MANAGEMENT GROUP, LLCB2B Technical Client Support Associate B2B / Implementation Specialist
Remote · RemoteAlong with providing Tier 2 Technical Support, I served as an SME for our Implementation team and provided onboarding, training, and updating to our B2B clients, ensuring they were maximizing the potential of our platform. I also resolved reported technical problems, reported and shared trends, and worked with our engineering team to test bug fixes and/or enhancements. I worked on over 1,000 ...
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