Years of experience: 13

PhilippinesStartup FounderHR🐦 DesignHead HunterHR consultant

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Jubelle Jenin's Career Path
Customer Success ManagerOct. 2021 -
Present
Kami VisionCustomer Success Manager
San Jose, California, United StatesAs a Customer Success Manager, I oversee and manage overall operations in the Philippines. Leading Kami Vision's CS Team with 70+ agents doing all reports, staffing, scheduling, and building training materials to use and passing on knowledge to future members of the team. I was able to scale the team from zero to 50+ agents in a span of 3 months and In one year’s time, we helped Kami Vision a...
Team ManagerMay. 2019 -
Oct. 2021
SupportNinjaTeam Manager
My role as Team Manager is to directly manage the performance, attendance, and behavior of the team leaders that roll up to them. This applies to rank and file ninjas belonging in teams that do not have an assigned team leader. I handled multiple large teams for our clients.
Team LeadDec. 2018 -
May. 2019
SupportNinjaTeam Lead
Support Ninja PHTofasco - My role as Team Lead is to assists in attaining the Programs objectives by assisting with "Floor Management Duty. Manage the team in the absence of our Team Manager and report trends of issues to our client.

Jubelle Jenin's Posts

  • About myself

    Equipped with a blend of technical acumen and soft skills, I excel in communication, organization, and mastery of essential software. My commitment to timely, high-quality task completion consistently ensures client satisfaction.

  • Job Description

    I am keen on roles that offer opportunities for new learning and continuous knowledge enhancement, enabling me to grow professionally while contributing effectively to the team.

  • How to contact

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