Bucharest, RomaniaThriving as an Operations Manager at PartnerHero since November 2023, I embody and contribute to the core values that define our workplace culture: Embrace Growth: Spearheading a team of dedicated professionals, I foster an environment that encourages continuous learning and development. Through strategic initiatives, I ensure our operations evolve in tandem with industry trends, promoting bo...
Bucharest, RomaniaLead a high-performing team of over 10 Team Leaders and more than 150 Tech Specialists.
Conducted KPI analysis and implemented performance management strategies for continuous improvement.
Nurtured client and partner relationships, ensuring a collaborative and productive partnership.
Focused on coach development and onboarding to cultivate a skilled and motivated workforce.
Implemented an inn...
Bucharest, RomaniaLed a dynamic team of over 10 Facilitators, ensuring effective training and development initiatives.
Oversaw Trainer/Facilitator onboarding, mentoring, and continued professional development.
Spearheaded recruiting and onboarding processes for new hires, ensuring a skilled and motivated workforce.
Managed Continued Education learning plans and Learning Management System (LMS) for ongoing empl...