Years of experience: 14

BulgariaCall CenterHRCustomer Success ManagerChief Customer Officer (CCO)Chat Support

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Vanina's Career Path
Manager Customer Service, Global Sales & Customer OperationsSep. 2023 -
Apr. 2025
Renesas ElectronicsManager Customer Service, Global Sales & Customer Operations
Sofia City, Bulgaria
Service Delivery Manager, CiscoDec. 2020 -
May. 2023
CiscoService Delivery Manager, Cisco
Sofia City, Bulgaria• Manage projects and activities in TAC trough a team of 70 people (Technical Assistance Center). • Actively collaborate with the clients to define their business needs and achieve the financial goals of the division, ensure the team delivers effectively. • Identify and implement new business solutions with regards to the optimization of the processes in the team. • Assume full responsibility...
Supply Chain & Logistics European Operations LeadAug. 2018 -
Aug. 2020
Xerox / HCL TechnologiesSupply Chain & Logistics European Operations Lead
Sofia, Sofia City Province, Bulgaria• Responsible for 12 European Supply Chain teams, through optimization of processes, modern systems implementation, automation, developed usage of business intelligence, clever resource allocation, harmonized best practices across countries and project management methodology. • Accountable for end-to-end supply chain and logistics strategy. • Manage various recruitment projects within the Sha...

Vanina's Posts

  • About myself

    Proven expertise in customer support within logistics and supply chain environments. Skilled in SAP, with leadership experience as head of teams for Xerox and CISCO Licensing, driving operational excellence.

  • Job Description

    Seeking a dynamic role in Global Supply Chain and Logistics to leverage extensive experience and strategic insights, aiming to optimize processes and enhance efficiency on a global scale.

  • How to contact

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