Years of experience: 15

ITSound engineerSound designerCustomer ServiceHelp Desk SupportEntertainment

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Trevor's Career Path
Technical Services ManagerJul. 2024 -
Present
Metro Eighteen IncTechnical Services Manager
United StatesProgram use of smart home technology & train end user on operation of smart home environment. Craft and deploy standard operating procedures for field technicians.
Service ManagerFeb. 2020 -
Jul. 2024
Metro Eighteen IncService Manager
San Francisco Bay AreaManage incoming service inquiries and schedule technicians accordingly. Train service technicians on best practices and standard expectations during field visits. Generate and deliver SLA renewal agreements and legacy systems upgrades.
LV TechnicianMar. 2016 -
Feb. 2020
Metro Eighteen IncLV Technician
San Francisco Bay AreaOn-site task delegation for multiple team members. Wire pulling (rough in), terminating Cat5/6/6a, RG59/6/11 and miscellaneous audio cabling, including soldering. Large television installation. In-wall/ceiling speaker installation On-call assignments fielding requests and completing remote troubleshooting after hours. Completing troubleshoots and programming fixes at multiple houses in a day....

Trevor's Posts

  • Team player with a large skill set

    I love working in teams to optimize service solutions for customers. A self starter that knows how to finish tasks and communicate resolutions

  • How to contact

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