Lucy Houghton - Leadership Coach - Consultant - Instructor, Lucy Houghton Professional Development | Intch

Years of experience: 12

HealthcareLeadershipHealthBusinessCustomer ServiceC-level Executive

Trusted by top professionals

Lanatta Poppe
Director of Organizational Development @VA Southern Oregon
Verified
I had the privilege of working closely with Dr. Lucy Houghton for more than 7 years. She was integral in the creation of a cohesive system to address organizational needs for employee engagement along...

Trust Score

Exceptionally trusted; proven professional excellence.

90%

Lucy's Career Path

Oct. 2021 -
May. 2025

U.S. Department of Veterans AffairsChief Wellbeing Officer / Co-Lead VHA REBOOT Implementation Taskforce

Spearheaded the 2022-2025 Reduction of Employee Burnout Initiative, impacting over 370,000 employees by addressing strategic systems issues and integrating leadership development and wellbeing strategies.  Reduced 1.25 hours of administrative training burden per user resulting in ~$13.6M cost savings  Reduced nurse turnover intent from 44% to 28% through flexible schedule options  Reduced ...

May. 2019 -
Present

Lucy Houghton Professional Development & CoachingLeadership Development Coach * Wellbeing Consultant * Human Performance Researcher

Supporting leaders and organizations to access and create courageous leadership programs that support behavior and ability development, not just knowledge accumulation. • Develop, coordinate, and facilitate wellbeing & leadership development courses across national & global companies • Developed a framework for a Culture of Wellness in Nursing for a global nursing client • Certified Brain-cen...

Apr. 2017 -
Sep. 2022

U.S. Department of Veterans AffairsChief, Organizational Improvement & High Reliability

Responsible for the leadership of the performance analytics, change management, process improvement and organizational culture teams • Coached 40+ leaders to successful team development measured through Servant Leader Index Scoring • Led the Employee Experience Program resulted in #5 most improved hospital (n 153) in employee engagement • Led multiple, successful change management efforts org...

Lucy's Posts

Lucy Houghton
Leadership Coach - Consultant - Instructor @Lucy Houghton Professional Development
is willing to share expertise
Help solve team issues, burnout, & create ++cultures
How I can help you
I help businesses tackle burnout by addressing root causes, not just symptoms. My approach involves leadership collaboration, data analysis, and strategic interventions to address the drivers of burnout which looks at the company's systems issues that lead employees to burn out.
People I am looking for
Seeking clients in healthcare, human services, human resources and higher education. Ideal partners: Hospitals, associations, universities, police, fire, and organizations in transition. I deliver tailored, impactful solutions for executives who need to create thriving teams.
Experience & Cases
Achievements: * $13M saved via burnout strategies * Significantly improved culture markers for 900+ employees. * Increasing quality care metrics by 4 standard deviations in 3 quarters Clients include: Olympic athletes, U.S. Secret Service, Southern Oregon University, and more.
How to contact

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