Years of experience: 16

MedicalTechnical Support AgentRecruiterData EntryCall CenterCustomer Support Representative

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Lisa's Career Path
FEMA Call Center AgentNov. 2024 -
Present
The Midtown GroupFEMA Call Center Agent
RemoteManaging incoming calls, assisting disaster survivors with application processes. Providing accurate answers to customer questions. Listening to concerns and reading from specific scripts. Empathizing with customers while maintaining a professional attitude. Dealing with sensitive information while maintaining customer privacy.
Customer Support SpecialistJun. 2018 -
Dec. 2019
1byoneCustomer Support Specialist
Ontario, CAProvided customer and technical phone support. Assisted with installation, usage, and troubleshooting of product. Processed returns and exchanges as needed. Tested and utilized products daily to ensure the best customer service call for the consumer.
Independent ContractorJun. 2017 -
Nov. 2024
HopSkipDriveIndependent Contractor
Ontario, CATaking children to and from school as well as extra curricular activities, or other places as needed in a safe and timely manner. Engaged with children often becoming a confidant as many were part of a foster care system. Also responsible for safe transport of handicapped children on occasion.

Lisa's Posts

  • How I can help you

    Specializing in data entry, customer service, and HR assistance, I offer solutions in technical support, hiring, recruiting, and more. Trustworthy and quality-focused, I ensure competitive pricing and dedication to each task.

  • People I am looking for

    Ideal Partner: - Businesses of all sizes - Seeking reliability - Value dedicated support - Trust in quality service

  • Experience & Cases

    Achievements & Clients: - Raised $10k for wrestling team - Implemented attendance policy - Trusted by FEMA, Corona Wrestling, Methodist Hospital

  • How to contact

No responses yet
0