Years of experience: 22

United StatesAdvisor๐Ÿงจ Consultingโœจ Business Owner

Trust Score

Highly reliable; strong professional involvement.

70%
Kymberlee's Career Path
Customer Success Practice LeadSep. 2023 -
Jan. 2024
Rise8Customer Success Practice Lead
Tampa, Florida, United States ยท Remote- Defined and implemented a new Customer Success strategy for the organization. - Partnered with the Sales team to restructure the Customer on-boarding process. - Partnered with the Marketing team to create new Customer Success marketing email campaigns. - Implemented new Customer Success KPIโ€™s and metrics. - Implemented a new Customer off-boarding process.
Director of Project Management OfficeDec. 2020 -
Dec. 2022
TRI Pointe GroupDirector of Project Management Office
Irvine, California, United StatesMajor Accomplishments โ€ข Implemented a standardized SDLC for all IT initiatives Primary Responsibilities โ€ข Manage a team of IT Project Managers, Product Managers, QA Analysts, and Instructional Design Analyst to help transform our IT Department so all IT process are beneficial for our company by reporting to the Chief Information Officer. โ€ข Established new IT monthly training metrics that is s...
Solutions ConsultantApr. 2018 -
Dec. 2020
Slalom ConsultingSolutions Consultant
Orange County, California Areaโ€ข Responsible for creating new solutions, business processes and techniques for clients trying to implement new technical applications, software development life cycles, or products. โ€ข Provide Agile coaching to Executives, Leaders, and teams for ways to implement Agile within their environment. โ€ข Lead a team of Agile coaches to create a scalable program that included training programs, and co...

Kymberlee's Posts

Responded by 2 people
0
Responded by 1 people
0