Greensboro, North Carolina, United States• Created support process for new services to ensure all new services have support for Customers and Dealers.
• Initiated team process documentation and standardization
Greensboro, North Carolina, United States• Managed budget and timelines for six company projects simultaneously, maintaining each within 10% of target.
• Organized and prioritized project deliverables and projects based on constraints, dependencies between projects and technology, project, material, and resource cost, and impact to customers.
• Documented User Experience Standard Processes to increase Quality and Efficiency of the t...