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- Jerume Urdaneta
Process Consultant @Ingram Micro
is willing to share expertiseFree audit and assessment to identify operational gaps How I can help you
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Years of experience: 18
Philippines✔️ IT👍 Sales & BizDevCustomer Success ManagerProject ManagerSoft Skills Trainer
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Exceptionally trusted; proven professional excellence.
Jerume's Career Path
Jul. 2021 -Present
Ingram Micro Philippines BPO LLCProcess Consultant
Taguig, National Capital Region, PhilippinesDedicated to process optimization and analysis, I've worked successfully on identifying process inefficiencies and enhancing business process methods and practices.
Oct. 2017 -Jul. 2021
Ingram Micro Inc. Training and Quality Supervisor
Manila, PhilippinesI led a team of Performance Readiness Trainers, ensuring they provided consistent support to associates across various processes. I was responsible for enhancing performance, productivity, and knowledge management, and played a pivotal role in developing and executing technical training programs for various LOBs.
Jun. 2016 -Oct. 2017
Ingram Micro Inc. Sr. Performance Readiness Trainer
Manila, PhilippinesI led a team of 12 Performance Readiness Trainers who supported over 500 associates and leaders across our diverse Finance and APAC Go-To-Market teams. My role included driving PRT performance, productivity, and quality to ensure consistent support for Knowledge Management within Operations. Additionally, I spearheaded the planning, development, and execution of technical training programs, c...
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