Years of experience: 15

Customer ExperienceUnited Kingdom👍 Sales & BizDevCustomer Researcher🧨 ConsultingCustomer Success Manager

Trusted by top professionals

Trust Score

Exceptionally trusted; proven professional excellence.

80%
James's Career Path
Director of Customer ExperienceApr. 2023 -
Present
FOOTASYLUMDirector of Customer Experience
Head Of Customer ExperienceJul. 2018 -
Apr. 2023
FOOTASYLUMHead Of Customer Experience
Middleton
Head Of Customer ExperienceMay. 2016 -
Jun. 2018
ao.comHead Of Customer Experience
Bolton, United KingdomAfter success within our Sales Department I was promoted back into the Customer Experience Department. Led 220 heads/190 FTE to execute end-to-end contact centre operations, and redesigned recruitment and on-boarding strategy to ensure best calibre sourced and retained. I developed four contact centre managers incorporating learning styles, professional desires and personal goals and objectiv...

James's Posts

  • 203

    About

  • 203

    Request to Mentor

  • 203

    How to contact

Responded by 4 people
2
  • 5

    How I can help you

  • 5

    People I am looking for

  • 5

    Experience & Cases

  • 5

    How to contact

No responses yet
0