Years of experience: 26

United Arab Emirates

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Faisal's Career Path
Head - IT Service DeliveryJul. 2014 -
Present
Al Tayer GroupHead - IT Service Delivery
United Arab EmiratesI am responsible for Group wide delivery of IT Infrastructure and IT Services to users and businesses alike. Ensure consistent up and running systems from backbone IT (AD, Domain, Firewall, Servers, Databases, Cloud IaaS,P{aas setups etc) to End User collaboration systems. This is for all Information technology for all businesses within the al Tayer group (Head Office). IT Infrastructure and ...
Manager EMEA LCS Domino Server & Traveler TeamJan. 2006 -
Jun. 2014
IBMManager EMEA LCS Domino Server & Traveler Team
Dublin, IrelandI look after the Customer Service teams for two key products of IBM. Lotus Notes and Domino Server & IBM Lotus Traveler. We service customers across EMEA region for IBM, providing turn key resolution to product, architecture and service related issues. Compliance to ITIL type SLAs is very critical to our daily. -- People Management(70% of my day): 1. Annual performance target setting & review...
Manager IT - ERP SolutionsSep. 1998 -
Jan. 2006
LMKRManager IT - ERP Solutions
* As a technical manager, was directly involved in design, deployment and maintenance of our divisions core service i.e. Collaboration and ERP Infrastructure Solutions * Designing of Email Infrastructures [Domino and Exchange] * Pre-Project Feasibility analysis [Costing, Resource Planning etc] * Development of customer proposals, including pre-project sales presentations * Quality compliance ...

Faisal's Posts

  • How I can help you

    A service that worlds apart in IT, technology and AI. Bridging the so many delivery gaps in the market. Leading to a product.

  • People I am looking for

    A cofounder who is looking to start a new venture in technology space. Bring investment of 4-7m USD. We setup this enterprise that is servicing Ideal clients: - SMEs with $50-100M budgets - Focused on efficiency - Seeking scalable solutions

  • Experience & Cases

    Achievements: - Relieve operational bottlenecks and drive technology adoption - Enable focus on core business - New startup - No previous clients

  • How to contact

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