São Paulo, São Paulo, BrazilAs a member of the LATAM Digital Marketing Chapter, CoE Commercial Excellence team, and Global Squad for Digital Maturity Assessment, I have driven problem-solving, business process improvement, and KPI-driven recommendations. By fostering team growth, aligning with Roche’s Leadership Commitments, and leveraging collaboration and diversity, I have promoted a culture of excellence and long-ter...
Jul. 2021 - Sep. 2022
RocheIT Business Partner Manager - Sales, Marketing and Customer Experience
São Paulo, Brazil• Catalyst for sales, marketing, and customer experience processes involving the corporate CRM and other customer-facing applications;
• Enabler for business, always focusing on innovation and building on the existing portfolio of IT services;
• Responsible for ensuring the efficient and effective delivery of IT services, aiming to ensure productivity and user satisfaction;
• Representative o...
São Paulo e Região, BrasilRegionally responsible for implementing the new Learning Management System (Cornerstone), working with a global multidisciplinary team as part of a Company Program.
In the region, I organized workshops, set up a project team with 10 direct reports, conducted training and meetings, discussed and aligned processes, reviewed training, and distributed written and video communications enabling new...