Years of experience: 21

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Donald's Career Path
Chief Digital Data EnablementApr. 2024 -
Present
SMCS - Let's Connect the DOTSChief Digital Data Enablement
Johannesburg Metropolitan Area
Senior Specialist: Migration and TransformationAug. 2017 -
Apr. 2024
MTN South AfricaSenior Specialist: Migration and Transformation
Johannesburg Area, South AfricaOversee the data quality, accuracy, integrity and governance of the organisation. Develop and execute the digital strategy and ensure that it aligns with business needs and requirements as well as manage the transformation program and customer data. Furthermore, administer all data migration and transformation for pre and post-paid data, and systems migration for a multi-billion-rand program....
Client Services Senior Manager: Private SectorApr. 2016 -
Jul. 2017
MTN BusinessClient Services Senior Manager: Private Sector
Johannesburg Area, South AfricaStabilised the assurance value chain for all sectors reducing the backlog mean age of ICT (fixed line) calls from 22 days to 14 days. Introduced a non-segmented support model and defined optimisation processes, systems and tools across all segments. Stimulated the migration of the Enterprise Business Unit support personnel onto the MTN SA network and inclusion into the CNOC and NOC processes....

Donald's Posts

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    How I can help you

    Senior Program Manager with extensive experience in implementing transformational programs across diverse industries and cultures. Proven ability to drive success in multinational enterprises through strategic initiatives.

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    People I am looking for

    Seeking clients from startups to SMMEs to large corporations, aiming to enhance cost efficiency in product and service delivery. I look forward to collaborating with you to provide fresh insights and drive innovative solutions for improved business outcomes.

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    Experience & Cases

    Achievements: - Migrated data from legacy systems in telecoms. - SAP 4 / HANA global certification. - Revolutionized digital banking for B2C. Clients: MTN, Coke, NTT, Saudi Airlines, Volkswagen, Pharma, RMB, Thyme Bank.

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    How to contact

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