Years of experience: 22

Data EntryTranslatorAssistantCustomer ServiceEducationFinance

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Ciska's Career Path
Director of OperationsJan. 2024 -
Present
South Africa1. Strategic Planning and Program Development Develop and implement training strategies Design training programs and curricula for employees at all levels Assess training needs through performance reviews 2. Team Leadership and Management Lead and manage training teams, providing guidance, motivation, and support. Recruit, hire, and train staff for the training department Set goals, provide f...
Owner, Director, Project Manager, Assessor, ModeratorSep. 2010 -
Present
C&L Skills Management & ADE Owner, Director, Project Manager, Assessor, Moderator
Main Responsibilities: • Conduct assessment of various qualifications • Moderate various qualifications • Facilitate learner uploads and external moderation • Develop SAQA-aligned material and obtain accreditation • Edit and evaluate current training material • Expand scope and develop new products • Provide advice on quality assurance (QA) systems and project implementation • Assist with acc...
National Operations DirectorJul. 2008 -
Sep. 2010
People SolutionsNational Operations Director
• Finalize Service Level Agreement (SLA) before project commencement • Generate client-specific rollout plan • Consolidate regional rollouts for efficient implementation • Assign, track, and manage resources throughout the project • Recruit and manage staff during the implementation phase • Track assessments conducted during the project • Conduct moderation of assessments • Provide feedback o...