Years of experience: 18

Chief Communications OfficerChange ManagerTeam LeadershipUser AdoptionMedia & TelecommunicationsProgram Development

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Carolyn's Career Path
Chief MemberJan. 2022 -
Present
ChiefChief Member
Chief Communications OfficerJul. 2020 -
Jul. 2022
City and County of BroomfieldChief Communications Officer
Broomfield, Colorado, United States- Led communication and change management policies and programs, achieving record-breaking resident satisfaction rates, establishing trust as residents’ #1 preferred news source, and amplifying the organization’s brand and reputation across various, diverse audiences. - Expanded social media followers by 2,700%+, email subscribers by 1,400%+, and website page views by 1,330%+ through metric-b...
Deputy Director of Engagement and InnovationOct. 2019 -
Jul. 2020
City and County of BroomfieldDeputy Director of Engagement and Innovation
Broomfield, Colorado, United States- Streamlined internal processes to provide weekly communication to elected officials, employees, and the community. - Increased tracked volunteer hours by 103.5% ($944,000 value) through the development of a citywide volunteer engagement program. - Led strategic initiatives to enhance culture of innovation, change resiliency, and employee engagement through professional development and techn...

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