Years of experience: 6

SQLTechnologyDevOpsTech SupportHelp Desk SupportPartnerships Manager

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Brent's Career Path
Senior Technical Account ManagerNov. 2019 -
May. 2023
MirantisSenior Technical Account Manager
Central / West Region• Ensure enterprise customer success with microservices guidance, strategic support, and advocacy. • Engage with customers to translate business needs into technical solutions, aligning with Mirantis products. • Coordinate critical support issues, ensuring seamless team collaboration for optimal customer outcomes. • Advocate for product improvements with Engineering and Product Management to ...
Lead Technical Account Manager Feb. 2017 -
Nov. 2019
Docker, IncLead Technical Account Manager
Remote• Led global team of 10, delivering microservices guidance and strategic support to enterprise clients. • Presented Docker platform strategies to technical executives, fostering adoption. • Orchestrated cross-team efforts to resolve critical support issues, ensuring seamless customer experience. • Positioned enterprise clients for future success in microservices architecture. Advocated for cu...

Brent's Posts

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    About myself

    With a decade of experience in enterprise customer success management, I've worked with top-tier global companies. Successfully expanded my largest account from $144K ARR to $14.6M in six years, achieving an average account growth of 130%.

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    Job Description

    I am seeking a remote position where I can leverage my skills to empower customers, ensuring their success and satisfaction while contributing to the company's growth and objectives.

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    How to contact

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