Years of experience: 21

FinanceMedical BillerOffice AdministratorBanking OperationsCase ManagerAssistant

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Billie's Career Path
Patient Services SpecialistNov. 2024 -
Present
The Villages, FLOrganization skills ● Checking patients in ● Checking patients out ● Sending referrals to other doctors ● Adding Medical Records into patients charts ● Taking payments for service ● Upholding HIPPA ● Learning medical records to accurately add to patients charts ● Calling new patients to set up appointments ● Data-entry ● Setting new appointments for existing patients
Emergency Communication SpecialistOct. 2019 -
Jul. 2024
Lee CountyEmergency Communication Specialist
Fort Myers, Florida AreaReceiving emergency and non-emergency calls from the public. ● Dispatching emergency vehicles and personnel to the appropriate locations. ● Advising callers on how to handle emergencies and stay calm. ● Recording and transmitting information and instructions using various communication devices. ● Keeping track of caller’s location and status. ● Being familiar with emergency codes and procedur...
Account SpecialistOct. 2018 -
Oct. 2019
Cintas Fire ProtectionAccount Specialist
Fort Myers, Florida· Customer service to various channels: internal partner, external customers and external technicians. · Data entry, quick resolutions, account reconciliation, issue invoices and preparing reports. Independent role. 100% on Astea software test.

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