Led generative research to define a new strategic opportunity and persona for the company. Leveraged that research to create the product strategy for the org to guide us to achieve our longterm vision.
- Led the strategy and teams responsible for Account Administration & Member Management, Zap Management and Account Monitoring. - Managed 4 product managers, from early career to Senior level.
- Developed the 1-3 year vision for my zone as a part of the larger company strategy. And articulated the strategy for how to succeed against that vision in collaboration with Engineering and Design cou...