Benita's Posts
- 0Benita Kitanovski
Customer Service Specialist @NDIA
is willing to share expertiseEnhancing Customer Service Excellence - 0
How I can help you
Confident communicator adept in assisting customers with complex issues and liaising with diverse communities. Skilled in conflict resolution, empathy, and active listening, fostering positive experiences. 20+ years in customer service and credit management, enhancing satisfaction and revenue.
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People I am looking for
Ideal clients: - Clear vision of customer needs - Effective communication skills - Strong articulation abilities - Commitment to outstanding service
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Experience & Cases
Achievements: - Authored revenue service manual - L&D Trainer at Telstra Clients: - NAB, CBA, Virgin Airways - Qantas, Westpac, AGL - Linfox Armaguard, Optus - Ambulance Victoria, Australian Public
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How to contact
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