Years of experience: 23
C-level ExecutiveConsultingCall CenterTelemarketerCustomer ServiceCase Manager
Trust Score
Exceptionally trusted; proven professional excellence.
Annie's Career Path
Apr. 2023 -Jul. 2024
Big Brothers Big Sisters of Metropolitan ChicagoVice President of Programs
Provided leadership and support to a team of 40+ FTE staff to ignite the power and promise of nearly 1,300 annually across the Chicago Metro Area. Developed a robust strategy to align recruitment and matching efforts resulting in a 5% increase in matches site-based programs over five months. Analyzed user experience of volunteers and families and implemented automated journey technology and a...
Jun. 2017 -Apr. 2023
Girls Inc.Affiliate Engagement Director
Provides support and consultation to Girls Inc. Affiliate leaders and boards in the northeast to build capacity by assessing needs and fostering an open, positive relationship to effectively impact the lives of girls in their communities, by identifying, developing and sharing resources for management and board development. - Co-lead a 28-month project, with over 50 participants, to align and...
Jan. 2016 -Dec. 2016
FreelanceIndependent Consultant
Kansas City, Missouri AreaWorked closely as a volunteer consultant with nonprofit organizations to evaluate services and opportunities.
► Used Business Intelligence tools to gather and assess data to assist strategic planning process. ► Surveyed and conducted interviews with stakeholders to assess organizational culture and develop new vision and value statements.
► Evaluated competitors to determine organization's un...