Wisconsin, United StatesWizards of Ops is the best Slack community for operations professionals to gather, question, and share their expertise. With over 800 members and 350 companies represented, WizOps functions as a community to get advice, accolades, and dive into the sorcery of everyday operations conundrums. As a bonus, the WizOps community is ops-only, making it easier for our members to do good work and get ...
β’ Leverage data to create analyses on Customer data (Health, Risk & other Customer Journey
data) which result in actionable insights and strategic recommendations for the Customer
Success leadership team.
β’ Dissect trends, quantify opportunities, and undertake customer and driver-based revenue
modeling to support business planning and forecasting processes.
β’ Own and develop reporting and ana...
β Achieved 158% of project delivery in Q1 2023 and 121% in Q2 20223
β Manage an enterprise client base while maintaining 90% renewal rate with a 75% increase in renewal contracts bolstering sales from $79K to $140K. β Collaborate and develop a Strategic Service focused on Customer Health Scoring.
β Develop a consultative relationship with each client via an in-depth understanding of their bus...