Years of experience: 13

United StatesπŸ’Έ Marketingβœ”οΈ ITπŸ‘ Sales & BizDev🧨 ConsultingSystem Architect

Trust Score

Highly reliable; strong professional involvement.

70%
Allie's Career Path
MemberFeb. 2024 -
Present
Wisconsin, United StatesWizards of Ops is the best Slack community for operations professionals to gather, question, and share their expertise. With over 800 members and 350 companies represented, WizOps functions as a community to get advice, accolades, and dive into the sorcery of everyday operations conundrums. As a bonus, the WizOps community is ops-only, making it easier for our members to do good work and get ...
Senior Analyst Success OperationsJan. 2024 -
Present
Riskonnect, Inc.Senior Analyst Success Operations
β€’ Leverage data to create analyses on Customer data (Health, Risk & other Customer Journey data) which result in actionable insights and strategic recommendations for the Customer Success leadership team. β€’ Dissect trends, quantify opportunities, and undertake customer and driver-based revenue modeling to support business planning and forecasting processes. β€’ Own and develop reporting and ana...
Senior Customer Success ConsultantApr. 2022 -
Jan. 2024
nCloud IntegratorsSenior Customer Success Consultant
● Achieved 158% of project delivery in Q1 2023 and 121% in Q2 20223 ● Manage an enterprise client base while maintaining 90% renewal rate with a 75% increase in renewal contracts bolstering sales from $79K to $140K. ● Collaborate and develop a Strategic Service focused on Customer Health Scoring. ● Develop a consultative relationship with each client via an in-depth understanding of their bus...