RemoteCreated and implemented the Design System, driving product delivery.
Advised leadership on product roadmap by mapping user experiences.
Redesigned web and future app onboarding experiences.
Utilized quantitative data to inform product design decisions.
Led tooling efforts and spearheaded initial team hiring.
Established agile methodology within company culture in under 90 days.
Formed and man...
London, UKLed design efforts for transformation program of SMETA audits, reducing submission time from 45 to 10 days.
Conducted continuous research to enhance SMETA audit journey.
Collaborated with Product Manager to prioritize audit journey enhancements.
Designed onboarding flow for new suppliers.
Facilitated training for new product design team members.
Increased Auditor CSAT from 70% to 90%.
Provide...
London, United KingdomResearched, designed, and roadmapped product lifecycle for new editorial platform "Stories."
Enhanced mobility aids wheelchair hiring service through data-driven feature implementation.
Designed First Aid Champions site for UK schools, launching September 2020.
Supported leadership in transitioning to Scrum and integrating design sprints.
Initiated and led cross-departmental team "Level up" t...