Owned all aspects of the Salesforce Platform, ensuring its technical excellence, integrity, security, and performance. Served as Subject Matter Expert, providing strategic vision for enhancing the new implementation, and oversaw all day-to-day operations of the Salesforce engineering team. Leading initiatives to integrate Salesforce with other enterprise systems and to consolidate and optimiz...
New York, New York, United States- Leading end-to-end project management, from scoping and resource estimation to release management and delivery. - Conducting business analysis meetings, translating client needs into comprehensive scope documents and negotiating contracts precisely. - Conduct user training and organize change management initiatives, ensuring successful implementations or enhancements.
New York, United StatesOversaw day-to-day operations of the Salesforce Team, participating in daily scrum and planning sessions. Built, managed and mentored a team of administrators and developers, fostering a collaborative and engaged team culture.
Orchestrated migrations of manual tasks and processes from legacy systems and partnered with cross-functional teams to integrate external applications into Salesforce.