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Years of experience: 20
🧨 ConsultingEngagement Manager🏦 Finance
Trust Score
Highly reliable; strong professional involvement.
Yolima's Career Path
Jun. 2018 -Mar. 2024
Itau ColombiaFraud Risk Prevention and Investigation Manager
Bogotá, Colombia · HybridLead the fraud prevention and investigations team, offering guidance, leadership, and development to the team. Serve as an intellectual advisor to anti-fraud areas and teams to improve performance, quality, and accuracy. Manage and supervise the contract with AI business partners, Create and implement processes and systems in the app onboarding process. Know the requirements and evaluate the ...
May. 2013 -May. 2018
Citibank ColombiaFraud Investigations Manager
Bogotá · On-siteEnhanced ethical and external fraud investigations, developed and implemented new strategies, handling of confidential Information, Training of internal staff, Background screed for new hires, and collaborated in Asobancaria and government entities meetings. Responsibilities • Coordination and investigation of high level fraud matters and network security incidents
• Oversee investigation ind...
Dec. 2009 -May. 2010
Citibank ColombiaMonitoring Analyst
Bogota ColombiaMonitoring of transactions for Colombia and Peru personal banking clients with active and passive products, as well as consulting, contact and information on process in the early detection Responsibilities: • Implemented of control in the contact with customers, in order to provide timely and effective responses.
• Built a database increased control and monitoring of POC changes by 60%.