Years of experience: 26
Customer Care SpecialistChief Customer Officer (CCO)Customer Success ManagerHelp Desk SupportCustomer ServiceSolution Integrator
Trust Score
Exceptionally trusted; proven professional excellence.
Tom's Career Path
Sep. 2025 -Present
The 20 MSPProject Manager
Jul. 2024 -Jun. 2025
Calvary Church of NapervilleTechnical Director
• Managed live-production equipment • Worked with department leads to manage set-up and teardown of events • Prioritized and managed repairs of AV Equipment • Empowered volunteers to operate live-production equipment • Supervised a team of four staff and up to fifteen volunteers • Created and updated system documentation • Encouraged growth of direct reports • Managed up to twenty events / pr...
Sep. 2023 -Present
Good Gobble Vending LLCPresident
DuPage County, Illinois, United States