Years of experience: 26

Sport FanITC-level ExecutiveSales & BizDev🏐 SportsCOO

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Nolan's Career Path
Client DirectorJul. 2023 -
Present
FujitsuClient Director
Brisbane, Queensland, AustraliaAs Client Director at Fujitsu, a ServiceNow Elite Partner 4+ years running, I lead ServiceNow professional services sales for all industries and verticals within the Queensland territory, leveraging over 15 years of expertise in driving business growth and fostering strategic partnerships through key stakeholder and c-suite executive relationship management skills. My role encompasses develop...
Customer Service DirectorApr. 2022 -
Jul. 2023
Fujitsu Australia and New ZealandCustomer Service Director
Auckland, New ZealandAccount Director for a diverse portfolio of customers that consume IT outsourced managed services and am accountable for the overall performance of services delivered to my customers. I lead a team of 4 direct reports across the Customer Service Delivery domain - with a footprint across the entire transport vertical for Public Sector customers within Fujitsu NZ.
Domain Chapter Lead - Service ManagementFeb. 2020 -
Mar. 2022
Spark New ZealandDomain Chapter Lead - Service Management
Auckland, New ZealandAs a Domain Chapter Lead, I lead a team of 7 direct reports and 21 indirect reports across the Service Delivery domain - with a significant footprint across Enterprise and Public Sector customers. Part of the role was to review solutions to ensure practicality and fit-for-purpose with our customers, prior to implementation; As a Domain Lead, I monitored the execution of day-to-day work to adh...

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