In my current role, I lead operational relationships for the largest Telehealth Provider in behavioral health care, acting as a conduit between resident communities and executive leadership. I leverage communication skills to strengthen client partnerships and drive mutually beneficial outcomes. Notable highlights include:
• Implemented data-driven strategies to foster client partnerships, re...
Camden, New Jersey, United StatesDuring my four-year tenure, I spearheaded the implementation of the “Subaru Love Promise Philosophy,” resulting in a 40% decrease in average response time and a notable 25% improvement in customer satisfaction scores by providing optimal solutions to complex client vehicle concerns. Notable highlights include:
• Collaborated with cross-functional teams to identify and implement process improv...
Cherry Hill, New Jersey, United StatesIn this rewarding role, I orchestrated strategic partnerships with local Funding Organizations to secure $500K in additional funding. Notable highlights include:
• Streamlined access to reproductive health treatments for 500+ patients annually, enabling the Women’s Centers Organization to expand services and provide reproductive health treatments to underserved communities.
• Optimized MA-3 p...