Finland• Spearheaded ICT operations, enhancing data center efficacy and customer service, leading to superior service delivery and increased customer satisfaction.
• Fostered professional growth within service and project management teams, promoting a culture of excellence and streamlined project execution.
• Oversaw strategic oversight and advancement of two key data centers in Mikkeli, ensuring to...
• Spearheaded IT and cybersecurity teams in Vantaa and Tampere, driving outstanding leadership and strategic direction with full P&L accountability, resulting in a 30% surge in eNPS and NPS metrics.