Years of experience: 12

🧑‍💼 C-level ExecutiveCosta Rica🔥 Startup Founder💸 Marketing✔️ ITProducer

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Kevin's Career Path
Contact Center Enterprise Specialist | Senior Voice Network AdministratorMay. 2023 -
Present
Kaiser PermanenteContact Center Enterprise Specialist | Senior Voice Network Administrator
United States · Hybrid• Provide consultation and subject matter expertise to VoIP (UCC and contact center) network. • Administration, support, and maintenance of the core Cisco Contact Centre platform specially UCCE and UCCX. • Troubleshooting infrastructure and services including CUCM, CUC, IMP, Jabber, video infrastructure • Develop configuration management capabilities and documentation practices • Monitor the ...
Senior Network AdministratorAug. 2022 -
Mar. 2023
TeradyneSenior Network Administrator
Garita, Alajuela, Costa Rica · HybridAs part of a global team responsible for the development and support of network management systems deployed across Teradyne's Enterprise network responsible for: - Designing - Virtualizing - Implementing - Maintaining Teradyne’s global WAN / LAN/ Cloud network infrastructure for data and voice communications. Design, analyze, and implement security measures in a project-oriented team comprise...
Network Security EngineerJan. 2022 -
Aug. 2022
Palo Alto NetworksNetwork Security Engineer
RemotePalo Alto Cybersecurity practitioner, capable to receive trouble cases from calls, or from the Palo Alto Networks to perform fault isolation steps using extensive knowledge of the OSI model and how data packets move in the network to troubleshoot VLANs, use ARP tables to verify L2/L3 mapping and, MAC to IP interfaces. We install, configure, manage, and fix Palo Alto Firewalls. Maintain and ma...

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